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Add to favourites Behind every manager or company director you'll find an organised, efficient personal assistant. Discover what this varied and dynamic career has to offer As a personal assistant PA you'll work closely with senior managerial or directorial staff to provide administrative support, usually on a one-to-one basis.
You'll help a manager to make the best use of their time by dealing with secretarial and administrative tasks.
PAs need extensive knowledge of the organisation in which they work. You'll need to know who key personnel are, both external and internal, and understand the organisation's aims and objectives.
Managers often rely heavily on their PA, trusting that work will be handled efficiently in their absence. Discretion and confidentiality are therefore essential attributes of a successful PA.
A personal assistant is sometimes called an executive secretary, as well as a personal or private secretary. Responsibilities As a PA, you're often a manager's first point of contact with people from both inside and outside the organisation. Tasks are likely to include: In addition to supporting managers, their team and departments, many PAs also have their own personal workload and responsibilities.
The scope of the PA's role can be extensive and additional duties may include: Some PAs do all the secretarial work themselves, while others take responsibility for recruiting and training junior staff and delegate some of the less demanding and confidential work to them.
Salaries depend on the size and nature of the employing organisation, as well as on geographical location. Additional benefits may include a company pension scheme, season ticket loan, private health insurance, sports or gym membership and subsidised lunches. Income figures are intended as a guide only.
Working hours You'll generally work from 9am to 5pm, depending on the type of organisation. It may be necessary to work overtime during peak times and when deadlines are close. Part-time work, flexible hours and career breaks are all possible.
What to expect There is frequent contact with people, either by phone, email or in person. Some personal assistants choose to register with agencies and move between organisations on short-term contracts. This provides less job security but more flexibility and the scope to gain a variety of experience.
Despite the personal nature of the role, self-employment is possible for those with considerable experience. Virtual assistants work from home giving their time in blocks to a range of clients.
Men are currently underrepresented in this occupation. Jobs are widely available in most large towns and cities, but less so in rural areas. The most prestigious posts tend to be based in London.
The job may be very stressful at times, as it can sometimes involve dealing with difficult or demanding people, often at very senior levels, and the work is always focused on the needs of the manager. Being a PA means working very closely with one person and any problems they are having with their work may impact on you.
The support nature of the role also means that the PA's contribution to projects may not always be recognised across the organisation.
Some PAs find this aspect of their work frustrating. Travel within a working day, absence from home overnight and overseas work or travel are uncommon but may be required to attend external meetings and conferences or to research facilities.
Related case studies Executive assistant Qualifications Although this area of work is open to all graduates and those with a HND, a degree in business or management may increase your chances. Some subjects are more relevant for certain industries, e.
English literature for publishing and law for legal work. For HND holders, the following subjects may increase your chances: Entry without a degree, HND or foundation degree is possible as personal qualities, experience and general office skills are typically considered more important.
GCSE English and mathematics or equivalent are standard entry requirements for many positions. A qualification in IT may also be required. It's unusal to enter directly into a PA position as a recent graduate due to the level of experience expected of you.
However, it's not impossible and one way of increasing your chances would be to study for a relevant qualification. These courses are designed to equip students with the skills essential for this profession:England is synonymous with folk festivals - they are among the best and most varied anywhere in the world.
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